Frequently Asked Questions

Please reach us at if you cannot find an answer to your question.

How far in advance do I need to reserve party equipment?

We recommend reserving your equipment as soon as possible to ensure availability, especially during peak season. However, we can often accommodate last-minute requests.

Is a deposit required to reserve equipment?

No, a deposit is not required to reserve equipment. We require card information on file to reserve your equipment, but dont worry! Your card will not be charged at time of reservation. See cancelation policy for more information.

What if equipment is damaged or lost during my rental period?

You are responsible for any damage or loss that occurs during your rental period per the signed contract, which must be signed upon equipment drop-off. We require a credit card on file for all rentals to cover any damages or losses.

Cancelation/ Reschedule Policy

We have a $75 cancelation fee for any cancelations 48 hours prior to your original scheduled date/time.
During periods of severe weather conditions (i.e rain, high winds etc.) we reserve the right to cancel your reservation. If conditions are not too severe we will give you the option of keeping the unit or not. If you decide to keep the unit per your contract agreement, there will be no refunds.
You will not be charged for canceling/rescheduling your reservation because of severe weather conditions (at Extreme Play Day discretion).

Frequently Asked Questions

Cancelation/ Reschedule Policy

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